26 January 2021

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Understanding Employee Engagement

by Kristy-Lee Billett
What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, ...

30 September 2020

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Mastering Delegation

by Kristy-Lee Billett
  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. ...

2 September 2020

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From the Vault - Lessons Small Business Owners Can Take from Steve Jobs.

by Kristy-Lee Billett
  As I was reviewing, researching and reflecting on what I felt compelled to write about in this weeks blog, and what information I could share that would be most beneficial to you, the business owner, leader or manager, I took a look through my 'back catalogue' for inspiration. I&...

24 September 2018

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Finding Employees that will represent your Brand

by Kristy-Lee Billett
As business owners, leaders and managers we often spend a great deal of time and effort into our 'brand'. This includes our business brand, our personal brand and often in a wider capacity the brand of our industry and local business community. We put countless hours and huge amounts o...

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