What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, making sure they're having fun at work, giving employees everything they want, beanbags in the staff room, chocolate biscuits in the kitchen and all of those perks. Keeping staff happy and making ...

  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. Even those who can delegate, often don't do it as effectively as they could, and for those who own their own businesses, and are building their own team, this can be a really tough art to master, ...

  As I was reviewing, researching and reflecting on what I felt compelled to write about in this weeks blog, and what information I could share that would be most beneficial to you, the business owner, leader or manager, I took a look through my 'back catalogue' for inspiration. I've been writing blogs, on and off, for more than 10 years and sometimes you forget about ideas that never came to fruition or just weren't right for the time.   In doing this exercise I...

As business owners, leaders and managers we often spend a great deal of time and effort into our 'brand'. This includes our business brand, our personal brand and often in a wider capacity the brand of our industry and local business community. We put countless hours and huge amounts of money into building our brand, ensuring the image is right, the consistency is there and the marketability of the brand is as strong as it can be. We know our brand, and many of those leaders who re...