26 January 2021

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Understanding Employee Engagement

by Kristy-Lee Billett
What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, ...

30 September 2020

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Mastering Delegation

by Kristy-Lee Billett
  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. ...

16 September 2020

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Staff Retention Re-imagined

by Kristy-Lee Billett
  We have all experienced the pain of turnover before, after spending time hiring, training, guiding, and leading someone in your business that you were desperate to retain suddenly leaves. It can be frustrating, disappointing, and even surprising, yet something that is a reality to owni...

19 August 2020

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Understanding Generations at Work

by Kristy-Lee Billett
  We all hate being put in boxes, myself included, but sometimes it's hard to deny the similarities with certain groups, or cohorts of people. One such way we see these similarities is in our generations. So those people born between certain years are referred to as a certain 'ge...

5 August 2020

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Leading Through Crisis

by Kristy-Lee Billett
At the time of writing this here in Australia we are in the midst of the so called 'second wave' of the global COVID-19 pandemic. With some of the Country operating as normal, other parts are in complete lockdown with stay at home orders and curfews in place.
With all of the uncerta...

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