26 January 2021

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Understanding Employee Engagement

Understanding Employee Engagement

by Kristy-Lee Billett
What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, making sure they're having fun at work, giving employees everything they want, beanbags in the staff room, chocolate biscuits in the kitchen and all of those perks. Keeping staff happy and making ...

30 September 2020

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Mastering Delegation

Mastering Delegation

by Kristy-Lee Billett
  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. Even those who can delegate, often don't do it as effectively as they could, and for those who own their own businesses, and are building their own team, this can be a really tough art to master, ...

16 September 2020

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Staff Retention Re-imagined

Staff Retention Re-imagined

by Kristy-Lee Billett
  We have all experienced the pain of turnover before, after spending time hiring, training, guiding, and leading someone in your business that you were desperate to retain suddenly leaves. It can be frustrating, disappointing, and even surprising, yet something that is a reality to owning a business, leading people, and managing teams. When we talk about 'retention' what exactly do we mean? There are obviously various definitions around, but fundamentally it is about keepi...

19 August 2020

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Understanding Generations at Work

Understanding Generations at Work

by Kristy-Lee Billett
  We all hate being put in boxes, myself included, but sometimes it's hard to deny the similarities with certain groups, or cohorts of people. One such way we see these similarities is in our generations. So those people born between certain years are referred to as a certain 'generation'. Why those years? Well social analysis and research shows us that people born between specific timeframes have the same world experiences growing up, and this ultimately helps shape who ...

5 August 2020

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Leading Through Crisis

Leading Through Crisis

by Kristy-Lee Billett
At the time of writing this here in Australia we are in the midst of the so called 'second wave' of the global COVID-19 pandemic. With some of the Country operating as normal, other parts are in complete lockdown with stay at home orders and curfews in place.
With all of the uncertainty that 2020 has delivered, one thing that has proven certain is this. All businesses require great leaders to survive and flourish, and through a period of crisis in any organisation, economy or en...

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