26 January 2021

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Understanding Employee Engagement

by Kristy-Lee Billett
What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, ...

30 September 2020

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Mastering Delegation

by Kristy-Lee Billett
  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. ...

16 September 2020

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Staff Retention Re-imagined

by Kristy-Lee Billett
  We have all experienced the pain of turnover before, after spending time hiring, training, guiding, and leading someone in your business that you were desperate to retain suddenly leaves. It can be frustrating, disappointing, and even surprising, yet something that is a reality to owni...

9 September 2020

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The Value of a Clean Slate

by Kristy-Lee Billett
  Do you ever get the feeling you are trying to squeeze a square peg into a round hole when it comes to your team and the changing needs you have in relation to the skills mix in your business? It's not that people are doing a bad job, or underperforming, but simply that the skills...

2 September 2020

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From the Vault - Lessons Small Business Owners Can Take from Steve Jobs.

by Kristy-Lee Billett
  As I was reviewing, researching and reflecting on what I felt compelled to write about in this weeks blog, and what information I could share that would be most beneficial to you, the business owner, leader or manager, I took a look through my 'back catalogue' for inspiration. I&...

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