What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, making sure they're having fun at work, giving employees everything they want, beanbags in the staff room, chocolate biscuits in the kitchen and all of those perks. Keeping staff happy and making ...

  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. Even those who can delegate, often don't do it as effectively as they could, and for those who own their own businesses, and are building their own team, this can be a really tough art to master, ...

  We have all experienced the pain of turnover before, after spending time hiring, training, guiding, and leading someone in your business that you were desperate to retain suddenly leaves. It can be frustrating, disappointing, and even surprising, yet something that is a reality to owning a business, leading people, and managing teams. When we talk about 'retention' what exactly do we mean? There are obviously various definitions around, but fundamentally it is about keepi...

  Do you ever get the feeling you are trying to squeeze a square peg into a round hole when it comes to your team and the changing needs you have in relation to the skills mix in your business? It's not that people are doing a bad job, or underperforming, but simply that the skills and attributes they have no longer suit the business, or that the business has changed and needs new skills. All businesses face these changes, this year it may have been magnified in more businesses...

  As I was reviewing, researching and reflecting on what I felt compelled to write about in this weeks blog, and what information I could share that would be most beneficial to you, the business owner, leader or manager, I took a look through my 'back catalogue' for inspiration. I've been writing blogs, on and off, for more than 10 years and sometimes you forget about ideas that never came to fruition or just weren't right for the time.   In doing this exercise I...