26 January 2021

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Understanding Employee Engagement

Understanding Employee Engagement

by Kristy-Lee Billett
What exactly is 'Employee Engagement'?   Like many others you may think it is a bit of the HR buzzword and a fluffy concept made up by someone trying to create work for themselves in a big corporation.
There is a popular misconception that it's about keeping people happy, making sure they're having fun at work, giving employees everything they want, beanbags in the staff room, chocolate biscuits in the kitchen and all of those perks. Keeping staff happy and making ...

20 January 2021

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Self-Care Is Not Selfish

Self-Care Is Not Selfish

by Kristy-Lee Billett
  Let me ask you a question. As the business owner, leader, manager, the head honcho, how important is 'self-care' to you? In fact, what does self-care even mean to you?   Why am I asking you this? And what on earth does this have to do with your team, your HR compliance, and your business success?   Well I wanted to let you in on a little background and share my experience in realising just how important this is to our success as business owners. I wanted t...

30 September 2020

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Mastering Delegation

Mastering Delegation

by Kristy-Lee Billett
  As a leader and manager, someone who employs people and is building a team, the ability to successfully delegate tasks, responsibilities and authority is, or will become, critical to your ability to grow and develop your business. However, it's a skill that often we struggle with. Even those who can delegate, often don't do it as effectively as they could, and for those who own their own businesses, and are building their own team, this can be a really tough art to master, ...

16 September 2020

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Staff Retention Re-imagined

Staff Retention Re-imagined

by Kristy-Lee Billett
  We have all experienced the pain of turnover before, after spending time hiring, training, guiding, and leading someone in your business that you were desperate to retain suddenly leaves. It can be frustrating, disappointing, and even surprising, yet something that is a reality to owning a business, leading people, and managing teams. When we talk about 'retention' what exactly do we mean? There are obviously various definitions around, but fundamentally it is about keepi...

9 September 2020

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The Value of a Clean Slate

The Value of a Clean Slate

by Kristy-Lee Billett
  Do you ever get the feeling you are trying to squeeze a square peg into a round hole when it comes to your team and the changing needs you have in relation to the skills mix in your business? It's not that people are doing a bad job, or underperforming, but simply that the skills and attributes they have no longer suit the business, or that the business has changed and needs new skills. All businesses face these changes, this year it may have been magnified in more businesses...

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